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Start learning French

The Beginner Bundle: French Essentials, Exercises, and Pronunciation for Beginners

The Beginner Bundle
French Essentials, Exercises, and Pronunciation for Beginners

Sale price$95.00 Regular price$120.00
The Super Bundle: French Essentials, Exercises, and Paris as Parisians Know It

The Super Bundle
French Essentials, Exercises, and Paris as Parisians Know It

Sale price$85.00 Regular price$110.00
Le Bouquin: French Essentials for Beginners

Le Bouquin
French Essentials for Beginners

Sale price$45.00 Regular price$55.00
Hello Paris: Experience the City like a Parisian

Hello Paris
Experience the City like a Parisian

Sale price$35.00 Regular price$45.00

Shipping & Returns

Order Changes

Once an order is placed, adjustments cannot be made.

Shipping

Orders typically ship within 5-10 business days (with some exceptions).

You’ll receive an email with tracking details once your order ships.

If you don't receive tracking within five business days, please contact us.

Orders are shipped from our fulfillment center in New York City; transit times vary by shipping method and destination.

  • Processing Time: Orders are processed and shipped within 3-5 business days.
  • Domestic (USA): Delivery takes 1-5 business days after your order is shipped.
  • International: Delivery typically takes 10-12 business days after your order is shipped.

Shipping Methods

Domestic orders ship via USPS or UPS, with a 1-7 business day delivery estimate.
International orders ship via UPS or DHL, with a 10-12 business day delivery estimate.

Lost or Stolen Packages

For packages not scanned as "delivered" by the carrier, we offer replacements (if in stock) or full store credit (excluding shipping/taxes).
If your package is marked as "delivered" but you haven’t received it, contact us with your order number.

Returns & Refunds

We accept returns for store credit on domestic orders only; international orders are not eligible for return.

Returns or exchanges for store credit must be initiated within 14 days of purchase.

Items must be unused, unworn, and in original condition to qualify for return or exchange.

Art prints and gift cards are non-returnable and non-exchangeable unless damaged.

To start a return, contact us at orders@hellofrenchnyc.com

Exchanges

Exchanges are available for defective or damaged items.

To initiate an exchange, email us with your order number.

Refunds

Refunds are only issued as store credit or exchanges unless items are damaged and non-replaceable.

Once a return is received and reviewed, we’ll notify you via email regarding approval or rejection of store credit or exchange.

Return/Exchange Shipping

Return/exchange shipping costs are the customer’s responsibility.

Original shipping costs are non-refundable.

For returns over $75, consider using trackable shipping or insurance.

On Sale and Discount Items

Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store. Only regular-priced items are eligible for store credit or exchange.

Sale and discounted items are final sale and cannot be returned or exchanged.