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Job Description

Internship

Personal Assistant & Customer Experience Associate

Salary: $17/hour

Job Type: Part-Time, about 10 hours a week

Hello French is a diverse community of like-minded individuals celebrating the French language & culture. Founder and public personality Cécilia Jourdan is behind this thriving online community (the largest Francophile community on Instagram!) that aims to enrich the lives of others through an immersive and unique look at French culture today. And we are growing!

 

So what do we do? Hello French is launching a language school; we create and sell French learning resources, partner with brands across the globe to promote and celebrate modern French culture, and have many other exciting projects on the horizon. If you want to join us on our journey, keep reading!

 

Role Description:

Hello French is looking for an intern to support the founders in their business objectives as well as organize their personal commitments. The right candidate will work across multiple teams and must be organized and a stellar communicator. Their responsibilities will be split into two scopes: a Personal Assistant to Cécilia and Criselis and a Customer Experience Associate.

Personal Assistant Responsibilities:

  • Managing all professional and personal scheduling

  • Run errands

  • Liaising with the business team members, family members, and additional team members

  • Ordering meals and picking them up

  • Assist with content creation and events when needed

  • Attending meetings and taking notes

  • Sit in on some creative and brainstorming sessions

  • Researching & outreaching

  • Booking restaurant and hotel reservations and transportation

  • Assist in preparing all necessary memos, presentations, research, meeting agendas, etc.

  • Pick ups/drop-offs

  • Other duties and special projects as assigned

Customer Experience Associate Responsibilities:

  • Provide customer support and maintain customer relationships

  • Respond to customer inquiries daily

  • Share product knowledge

  • Maintain customer records

  • Process returns and exchanges

  • Recommend improved processes
     

Qualifications & Background desired:

  • Must live in New York City

  • Proven track record of strong written and verbal communications skills

  • Ability to prioritize tasks and attention to detail

  • Excellent written and verbal communication skills

  • Discretion and confidentiality - You will sign an NDA

  • French speaker is a plus

  • Valid driver's license a plus

Desired Education:

  • Currently majoring in Communications, Business, or a related field

  • Senior in college - Proof of enrollment / Recent Graduate or relevant work experience

Work Location:

New York City - Work from home with occasional in-person meetings and events

Application Form
Application Form
You must live in the US and be authorized to work to be considered for this role. Do you live in the US and are authorized to work here?
Do you have at least 10 hours per week available to work for Hello French?
Do you speak French?
Your background:

You must upload your resume and a cover letter to apply for this internship. Please read the full role description before you do to ensure we’re a good fit!

Upload File
Upload File

Thanks for applying! We'll get back to you soon.

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